The Living Company
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Platform Walkthrough: From Login to First Plan

The Living Company April 1, 2026 10 min read Beginner 4 views

Platform Walkthrough: From Login to First Plan

This guide walks you through every step from creating your account to launching your first strategic planning engagement. By the end, you will have an organization set up, your client team invited, and a plan ready for facilitation.


Step 1: Create Your Account

Navigate to the registration page and create your consultant account.

Required Information

  • Email address — use your professional email; this becomes your login
  • First and last name — displayed to clients you collaborate with
  • Password — minimum 8 characters
  • Phone number (optional) — for account recovery

After registration, you will be directed to create or join an organization.

Step 2: Create the Client Organization

Each client engagement lives inside its own organization. You will create one organization per client.

  1. From the organization list page, click Create Organization
  2. Enter the organization name (e.g., "Acme Corporation")
  3. You are automatically assigned the Owner role

After creation, you can configure additional details on the Organization Details page:

  • Description — brief overview of the business
  • Industry — selecting an industry auto-provisions relevant external data sources
  • Mission and Vision statements — if the client already has these
  • Current Challenges — high-level context for Living Company AI
  • Primary Go-to-Market and Distribution Channels
Tip: Set the industry early. This triggers automatic provisioning of industry-relevant news sources, benchmarks, and competitive intelligence feeds that enrich Living Company AI's analysis.

Step 3: Invite the Client Team

Strategic planning works best with the right people in the room. Invite the client's leadership team before your first session.

How to Send Invitations

  1. Go to the Organization page
  2. Click Invite Members
  3. Enter the person's email address and select a role
  4. Click Send Invitation

Invitations expire after 7 days. You can resend expired invitations, which generates a fresh link.

Choosing the Right Role

RoleBest ForCan Do
AdminClient CEO or project sponsorFull access: edit plans, manage members, configure org
ConsultantFellow consultants on the engagementEdit plans, invite members and observers, run Living Company AI agents
MemberLeadership team participantsView and edit plans, contribute insights and data
ObserverBoard members, stakeholders who need visibilityView-only access to plans and dashboards
Recommended setup: Make the client's CEO or project sponsor an Admin. Give participating executives Member access. Add yourself and any co-consultants as Consultant role. Use Observer for board members or stakeholders who should see progress but not edit.

Step 4: Populate Organization Context

Before starting the plan, enter as much organizational data as you have. The more context Living Company AI has, the sharper its analysis will be.

Navigate to Organization Details to access the context tabs:

TabWhat to EnterPriority
Organization ChartKey employees with titles, departments, and responsibilitiesHigh
Products & ServicesProduct lines with revenue contribution and market shareHigh
CompetitorsKey competitors with strengths, weaknesses, and recent movesHigh
Key CustomersCustomer segments with needs, pain points, and buying criteriaHigh
Financial Statements2-3 years of income statements, balance sheetsMedium
Business ProcessesCore and support processes with performance dataMedium
PartnershipsStrategic alliances, key vendors, supplier relationshipsLow
Market ContextTAM/SAM/SOM, market position, growth trendsMedium
Culture & CapabilitiesCultural traits, organizational capabilitiesLow

See the Organization Context Setup Guide for detailed instructions on each tab.

Step 5: Create a Strategic Plan

  1. From the dashboard, click New Plan
  2. Give the plan a name (e.g., "FY2027 Strategic Plan" or "Q3 Strategy Refresh")
  3. The plan opens in the Planning Chatbot, starting in the LEARN phase

Step 6: Navigate the Planning Interface

The planning page has three panels:

Left Panel: Phase Navigation

Four phase buttons — LEARN, FOCUS, ALIGN, EXECUTE — each with a progress bar. Click any phase to switch. You can move backward freely. Moving forward shows a banner listing any open items in the current phase, but it does not block you.

Center Panel: Chat Interface

This is where the strategic conversation happens. Type messages to Living Company AI, which responds with Socratic questions, analysis, and challenges. Living Company AI automatically captures insights, priorities, gap statements, and other strategic elements from the conversation.

Right Panel: Three Tabs

  • Guide — shows the current phase description, suggested questions, progress checklist, and contextual prompts
  • Canvas — displays everything captured so far: insights, competitive focus, winning proposition, priorities, gap statements, and leadership message
  • Org Data — quick reference to the organization context, with a data completeness indicator and links to add missing data

Step 7: Navigate to the Execution Dashboard

Once the plan has priorities and gap statements, the execution dashboard becomes available.

  • From the planning page: The Guide tab shows an "Execution Dashboard" bridge with a link when the plan is ready
  • From the header: The "Implementation Dashboard" link appears once a plan exists
  • Direct URL: /strategy/<plan_id>

The execution dashboard is where strategy becomes action: KPIs, milestones, action items, risk tracking, SOP generation, and workflow chains.


Quick Reference: Key URLs

PageURL
Dashboard (home)/app
Organization list/organizations
Organization details/organizations/<org_id>/details
Planning chatbot/planning/<plan_id>
Execution dashboard/strategy/<plan_id>
SOP Wiki/dashboard/<plan_id>/sop-wiki
Resource library/resources

You are now ready to run your first engagement. Proceed to the Organization Context Setup Guide to learn how to maximize the data foundation before your first planning session.

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